Internet Banking: Problems and Future Outlook

Finland was the first country in the world to have taken a lead in e-banking. In India, it was ICICI Bank which instituted e-banking as early as 1997 under the brand name Infinity. Electronic banking is a genetic term encompassing all e-delivery channels like internet banking, tele-banking, mobile banking etc. In the changing environment, banks have transformed manual business to electronic business. Many products and services are delivered with the help of internet banking. The customers have some opportunities to got new products and services. Only those banking will survive in the future who will have adopt recent IT in day to day activities.