HOTEL FRONT OFFICE: OPERATIONS AND MANAGEMENT, 2ND EDITION

The second edition of Hotel Front Office is specifically tailored to meet the requirements of the students pursuing hotel management courses. The book aims to explore all the relevant aspects and issues related to front office operations and management with the help of numerous industry-related examples, cases and project assignments.

All the three sections—Hospitality Industry, Front Office Operations and Front Office Management have been thoroughly revised and made concise for better understanding of the concepts. Due to its exhaustive coverage and practical approach, this textbook is also suitable for professionals in the hospitality industry.