Critical Conversations for Dummies

Critical Conversations for Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It empowers mid to upper-level managers and provides tips that allow them to demonstrate their leadership ability in their interactions with others. Key Features: The number one skill employers seek from potential job candidates is effective communication. Critical Conversations for Dummies arms mid to upper-level managers with tools and advice on how to communicate best when it matters most. Most people are aware of the importance of handling crucial conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts.