BUSINESS PROCESS REENGINEERING, 2ND EDITION

The second edition of ‘business process reengineering’ encompasses the theoretical background as well as the conceptual framework of business process Re-engineering. With management students being the primary audience, the book covers the strategic perspectives, models, implementation, success factors as well as future course sufficiently. Highlights: 1. The book presents how Indian companies should be willing to look across and beyond financial departments to processes. 2. Extremely relevant for Indian companies in present liberalized scenario. 3. Students would get actual insights about BPR implementation from the Indian context.